Secure Shopping
Shopping at Shop LC is safe, simple and secure. Every order is processed with strict security measures, and your personal information is never shared or misused. It's our way of making sure you can shop with complete peace of mind.
Protected Online Transactions
All orders at Shop LC are protected with SSL encryption. Your card details are secured the moment you enter them at checkout and remain protected until they reach us. Simply add your items to the cart, complete your payment, and leave the security to us.
Safe Purchases Over the Phone
Prefer to shop by phone? Our Customer Care team is here for you 24/7. You can place your order, ask any questions, and make your payment securely over the phone. We can also arrange a bank wire transfer if you prefer.
Free, Secure Shipping
At Shop LC, we don't just help you find the right piece. We make sure it reaches you safely too.
- Free Shipping: All online orders over $50 ship absolutely free.
- Secure Pickup Option: You can also choose to have your order held at a secure pickup location near you and collect it at your convenience.
International Shipping
We currently ship to the US and Canada. For more details, please visit our Shop LC Shipping and Delivery Policy.
Sales tax
Sales tax is applicable as per your state policy. The exact amount will be shown at checkout before you complete your order.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking details. You can also view real-time updates anytime on your Order Status page by signing in to your account.
Ring Resizing Service
We offer ring resizing so your jewelry fits just right. Before you place a resizing request, here are a few things to know:
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Resizing works well on rings with simpler band designs, such as solitaires and halos. Eternity bands cannot be resized, as the stones run all the way around the band.
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We resize rings made from gold, platinum and other precious metals only. Sterling silver and stainless steel rings are not eligible.
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Resizing is available for rings valued at $500 or more.
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We can go up or down by up to 2 sizes. Since we only work on the bottom of the band, resizing from the shoulder or shank is not possible.
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The number of diamonds on your ring stays the same. We do not add or remove stones during resizing.
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Resizing requests must be submitted within 90 days from the date your order was delivered.
We're Here to Help
Our Customer Care team supports you round the clock with any questions. Chat with us on our website, call us at +1-877-899-0078, or email us at customerservice@shoplc.com.
For full details, please visit our Shipping Policies page.