SHIPPING POLICIES

Shop LC offers shipping services to the United States, Puerto Rico, and Canada. Review shipping options at checkout for pricing.

Shipping Confirmation
An email notification will be provided the day your order has been shipped with a confirmation of shipment and a tracking number. Confirmation emails arrive within 2 business days of your order being placed. Contact Customer Service at customerservice@shoplc.com , call us at 1-877-899-0078 or use our chat link at the bottom of ShopLC.com if you haven’t received your shipping confirmation email.

If Your Order Can't Be Shipped
If your order cannot be shipped for any reason, you will receive a full refund. Notification of canceled orders will arrive to the customer email on file, or by phone if an email address is unavailable.

Price Adjustments
If a product or service is listed at an incorrect price due to incorrect pricing information or typographical error, Shop LC reserves the right to refuse or cancel orders placed for the product or service listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Shop LC will issue a credit to your credit card account for the amount charged.

United States and Puerto Rico Shipping


Shipping Options Estimated Delivery Times Shipping Cost Per Item
Standard Shipping 5-7 business days $2.99*
2nd Day Air 3 business days $7.99

*Standard shipping costs may be higher for larger weighted non-jewelry items


Shipping Times Disclaimer
Shop LC provides a variety of shipping options for your needs. Provided shipping times are estimates only, and may be impacted by time of year, volume of orders, natural disasters, severe weather, or other unexpected service delays. Business days are Monday through Friday, and do not include weekends or federal holidays.

Where's My Order?
If your order is not received after the final estimated shipping day, outlined above, contact customer service by clicking on our chat link at the bottom of ShopLC.com, email us at customerservice@shoplc.com, or call 1-877-899-0078.

Large Orders
At the discretion of Shop LC, some orders may be termed large orders. Any individual order that cannot fit into a single package is a large order. Large orders will be shipped in multiple packages. Large orders receive a single tracking number from Shop LC. The carrier may generate additional tracking information. Contact customer service by clicking on our chat link at the bottom of ShopLC.com, email us at customerservice@shoplc.com, or call 1-877-899-0078 for assistance with large orders.

Order Tracking

Shop LC provides several ways to track your order!

Email Tracking
Every shipping confirmation email includes a tracking number. Enter this tracking number into the carrier’s website for tracking results.

Tracking No. Begins With Carrier Tracking Website
1Z UPS Tracking
GM DHL Tracking
9 USPS Tracking
Z Lonestar Overnight (LSO) Tracking


Website Tracking
Log in to your account and visit your Order History. Once your order has shipped, your tracking number will appear and you may click on the tracking number to be taken to a tracking webpage.

For guest users
Every order confirmation email includes an order number.

1. Go to www.shoplc.com and click “Track Order” at the bottom of the webpage. This link will only show if not logged in to a Shop LC account.
2. Enter the order number in the provided box and click the “Locate” button. Your tracking number will then be provided.
3. Enter this tracking number into the carrier’s website listed above.

Text Message Tracking
You can track your United States Postal Service (USPS) packages quickly via text messaging. Text your tracking number found in your shipping confirmation email to 28777 from your mobile phone. Tracking updates are available 48 hours after your package has shipped. Message and data rates may apply. Service is available for USPS shipments only.