Shipping Policies

SHIPPING POLICIES

Shop LC offers shipping services to the United States, Puerto Rico, and Canada. Review shipping options at checkout for pricing.

Shipping Confirmation
An email notification will be provided the day your order has been shipped with a confirmation of shipment and a tracking number. Confirmation emails arrive within 2 business days of your order being placed. Contact Customer Service by visiting our Customer Support page, click on our chat link, email us at customerservice@shoplc.com or call 1-877-899-0078 if you haven’t received your shipping confirmation email.

If Your Order Can't Be Shipped
If your order cannot be shipped for any reason, you will receive a full refund. Notification of canceled orders will arrive to the customer email on file, or by phone if an email address is unavailable.

Price Adjustments
If a product or service is listed at an incorrect price due to incorrect pricing information or typographical error, Shop LC reserves the right to refuse or cancel orders placed for the product or service listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Shop LC will issue a credit to your credit card account for the amount charged.


United States and Puerto Rico Shipping


Shipping Options Estimated Delivery Times Shipping Cost Per Item
Standard Shipping (DHL Global Mail) 5-7 business days $2.99*
UPS Ground 5-7 business days $7.95
UPS Second Day Air 4 business days $14.95
UPS Next Day Air 3 business days $19.95

*Standard shipping costs may be higher for large or heavy weight items.


Shipping Options Estimated Delivery Times Shipping Cost Per Calendar Day
Value Shipping Bundle (UPS Ground) 5-7 business days $29.99

What is Value Bundle Shipping?
Value Bundle Shipping offers a convenient way to save when shipping large orders! Select Value Bundle Shipping at any time. For $29.99, all orders placed on a single calendar day (12am – 11:59pm CST) ship together UPS Ground for this single rate. Use the same billing and shipping address on each order from a single account for that day to qualify. Additional shipping charges may reflect on your invoice, but Shop LC will refund any difference past the flat shipping rate of $29.99.

Canada Shipping


Shipping Options Estimated Delivery Times Shipping Cost Per Item
Standard Shipping (Parcel Priority) 10-14 business days $7.99
Parcel Track and Trace 10-14 business days $11.99

For shipments outside of the United States, the customer is responsible for payment of any customs, duties, taxes, brokerage fees, currency exchange fees and extraordinary fees associated with any international shipment.

Shipping Times Disclaimer
Shop LC provides a variety of shipping options for your needs. Provided shipping times are estimates only, and may be impacted by time of year, volume of orders, natural disasters, severe weather, or other unexpected service delays. Business days are Monday through Friday, and do not include weekends or federal holidays.

Where's My Order?
As a result of carrier restrictions, some orders may be shipped by a different carrier then what was originally chosen by the customer. When this issue occurs, the customer will not be billed for any changes to their shipping carrier. If your order is not received after the final estimated shipping day, outlined above, contact customer service by visiting our Customer Support page, click on our chat link, email us at customerservice@shoplc.com or call 1-877-899-0078.

Large Orders
At the discretion of Shop LC, some orders may be termed large orders. Any individual order that cannot fit into a single package is a large order. Large orders will be shipped in multiple packages. Large orders receive a single tracking number from Shop LC. The carrier may generate additional tracking information. Contact Customer Service by visiting our Customer Support page, click on our chat link, email us at customerservice@shoplc.com or call 1-877-899-0078 for assistance with large orders.

Order Tracking

Shop LC provides several ways to track your order!

Email Tracking
Every order confirmation email includes a tracking number

Enter this tracking number into the carrier’s website for tracking results. If your barcode begins with:

1Z www.ups.com
GM http://webtrack.dhlglobalmail.com
9 www.usps.com

Website Tracking
Every order confirmation email includes an invoice number (also known as sales order number).

1. Go to www.shoplc.com and click “Track Order” at the top of the page.

2. Enter the invoice number in the provided box and click the “Locate” button. A barcode will be provided. This is your tracking number.

3. Enter this tracking number into the carrier’s website for tracking results. If your barcode begins with:

1Z www.ups.com
GM http://webtrack.dhlglobalmail.com
9 www.usps.com

Text Message Tracking
You can track your packages quickly via text messaging with the United States Postal Service. Text 28777 your tracking number found in your shipping confirmation email. Tracking updates are available 48 hours after your package has shipped. Message and data rates may apply. Service is available for United States Postal Service shipments only.